Terms & Conditions
Welcome to Escala. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.escalabrand.com, you agree to be bound by these terms. Please read them carefully.
General Information
- This website is operated by Escala, a registered clothing brand based in Egypt.
- Throughout the site, the terms “we”, “us”, and “our” refer to Escala.
- By using our site or placing an order, you agree to these Terms & Conditions and our Privacy, Shipping, and Return Policies.
Product Information
- We do our best to display accurate colors, images, and descriptions of products. However, actual colors may vary due to screen settings or lighting.
- All items are subject to availability. We reserve the right to limit or discontinue products at any time without notice.
Pricing & Payment
- All prices are listed in EGP (Egyptian Pounds) and include VAT where applicable.
- We reserve the right to change prices at any time.
- Payments are processed securely through third-party gateways. We do not store your payment information.
Order Acceptance & Cancellation
- We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspicion of fraud.
- Once your order is placed, we will send an order confirmation. This does not guarantee order acceptance.
- If we cancel your order, you will be notified and refunded in full.
Shipping
- Orders are shipped within 1–2 business days.
- Delivery time depends on your location. See our Shipping Policy for more details.
- We are not liable for delays or lost items caused by the courier, customs, or external conditions.
Returns & Exchanges
- Please refer to our Return & Exchange Policy for complete information on how to return or exchange items.
- All returned items must meet the criteria stated in the policy.
Intellectual Property
- All content on this website — including designs, logos, images, and product names — is the intellectual property of Escala.
- You may not use, reproduce, copy, or sell any part of this site without written permission from Escala.
User Conduct
You agree not to:
- Use the site for any unlawful purpose
- Interfere with or disrupt the website or its security
- Attempt to access restricted areas or data
- Impersonate someone else or submit false information
Disclaimer of Warranties
- All products are sold “as is” without warranties of any kind, express or implied.
- Escala does not guarantee that your use of this website will be uninterrupted or error-free.
Limitation of Liability
- Escala is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.
- Our maximum liability is limited to the amount paid for the product in question.
Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- It is your responsibility to check this page periodically for changes. Your continued use of the site constitutes acceptance of those changes.
If you have any questions about these Terms, please contact us
